Privacy Policy

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Privacy Policy – RCGEN Global App

Effective Date: 27 February 2026

Revival Christian Group Children of All Nations (RCGEN) (“we”, “our”, “us”) operates the RCGEN Global App.

This Privacy Policy explains how we collect, use, protect, and manage information when you use our mobile application and related services.

1. Information We Collect

The RCGEN Global App may collect the following information:

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Address (if provided)
  • User role (parent, volunteer, staff, donor, administrator)

B. Child Information (For Educare Services)

  • Child’s full name
  • Date of birth / age group
  • Class information
  • Parent/guardian details

Child information is collected only for educational and administrative purposes within RCGEN programs.

C. Donation Information

If you make a donation, payment details are processed securely through third-party payment providers. RCGEN does not store full credit card or banking details.

D. Volunteer Information

  • Name
  • Contact details
  • Area of interest
  • Availability

E. Technical Information

We may collect:

  • Device type
  • Operating system
  • App usage data
  • Firebase analytics data

2. How We Use Information

We use collected information to:

  • Manage child registrations
  • Communicate with parents and volunteers
  • Process donations
  • Provide updates about RCGEN programs
  • Improve app functionality
  • Ensure security and proper administration

We do not sell personal information to third parties.

3. Children’s Privacy

RCGEN Educare serves children. Child data is collected only through parents or legal guardians.

We:

  • Do not allow children to create independent accounts.
  • Collect child data strictly for educational administration.
  • Protect child data using secure systems.

Parents may request access, correction, or deletion of their child’s information by contacting us.

4. Data Storage and Security

The RCGEN Global App uses secure cloud services including:

  • Google Firebase
  • Secure hosting servers
  • Encrypted communication (HTTPS)

We implement reasonable technical and administrative safeguards to protect data.

5. Third-Party Services

The app may use third-party services such as:

  • Google Firebase
  • Google Analytics
  • Payment providers (PayPal, SnapScan, Bank integrations)

These providers may collect information according to their own privacy policies.

6. Data Sharing

We may share information only:

  • With authorized RCGEN staff
  • When required by law
  • With payment processors to complete transactions

We do not sell or rent user data.

7. Data Retention

We retain personal data only as long as necessary for:

  • Educational records
  • Legal compliance
  • Organizational administration

Users may request deletion of their account.

8. User Rights

Users have the right to:

  • Access their personal data
  • Request correction
  • Request deletion
  • Withdraw consent where applicable

Requests can be sent to the contact email below.

9. Contact Information

Revival Christian Group Children of All Nations (RCGEN)
Address: 99 Doring Road, Vrygrond, Cape Town, Western Cape, 7945
Email: ghydalangul@rcgen.org.za
Phone: +27 21 012 5757
Website: https://rcgen.org.za

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.